Casey Hou
WorkAboutResume

Hi, I'm Casey

Product designer who thinks in systems and designs in details. Currently building fintech experiences at Ria Money Transfer.

Ria Signup Redesign

Oct 2025 – Nov 2025

I led the end-to-end redesign of Ria’s signup flow, identifying and fixing the moments that cost us conversion. I worked across engineering, PM, and QA to ship a flow that increased conversion by 10.4% and cut completion time by 17%.

Euronet Design System

Jun 2025 – Present

I unified six fragmented UI libraries into one design system, scaling decisions across teams, products, and platforms. I established design-dev feedback loop and defined clear end-to-end workflow that improved collaboration and communication, cutting delivery from months to days.

Human-AI Agent HCI Research

Oct 2024 – May 2025

I led design on a four-person research team investigating why users still felt they were doing the work when AI agents acted on their behalf. I ran co-design sessions and translated findings into a set of interaction patterns addressing the two-way communication gaps between users and agents.

About me
ResumeLinkedIncasey.kchou@gmail.com